Frequently Asked Questions
Everything you need to know about your gear and performance apparel.
How do I choose the right size for performance wear?
Our apparel is designed for a compression fit to ensure safety during inversions. Please refer to our detailed Size Guide on each product page, as sizing may vary between high-grip leggings and standard competition sets.
What is your return policy on grip aids and accessories?
For hygiene and safety reasons, grip aids, chalk, and body adhesives are final sale. Apparel can be returned within 30 days of delivery provided it is unworn, unwashed, and has all original tags attached.
Do you offer international shipping for competition gear?
Yes, we ship our professional-grade equipment and apparel worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How should I care for my high-grip fabrics?
To preserve the integrity of the grip coating, we recommend hand washing in cold water with mild detergent. Avoid fabric softeners and never tumble dry; instead, lay the garment flat to air dry away from direct sunlight.
Are your products suitable for both competitive and recreational use?
Absolutely. All Pole Sport Organization gear is engineered to meet the rigorous standards of professional athletes while remaining accessible and comfortable for beginners and fitness enthusiasts.
Can I track my order once it has been placed?
Yes, once your order is processed and leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your shipment's progress.